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Save time and boost your sales with our Business Coach offering

· 2 min read
Business Coach for freelancers

Being self-employed is all about managing your time and business efficiently. That's why we've developed our Business Coach offering, a personalized support system to help you achieve your revenue goals and save time in your daily operations.

How does our Business Coach work?

Our virtual Business Coach will ask you questions about your business and objectives to help you define and reach them. You'll then receive customized advice to improve your productivity and profitability.

Goals defined with Track Business Coach Sales strategies with Track Business Coach Track Business Coach recommandations

We've also implemented tools for managing quotes and organizing tasks to facilitate sales tracking and eliminate wasted time. Say goodbye to billing errors or forgetting important tasks - our Business Coach offering will help you stay organized and efficient.

Quotations management on Track Tasks organization on Track

Save time with Track

With our Business Coach offering, you'll be able to focus on what really matters for your business. No more spending evenings on time-consuming administrative tasks - you'll be able to focus on your core business and develop your projects with peace of mind.

By increasing your productivity, you'll also be able to increase your revenue. With our virtual Business Coach, you'll be guided in making the right strategic decisions and identifying development opportunities.

So don't wait any longer to join the many self-employed individuals who have already benefited from our Business Coach offering and gain an edge over your competitors.

Download Track now and start saving time and boosting your sales!

How to negotiate?

· 3 min read
How to negotiate

As an entrepreneur, craftsman or self-employed, your income is by nature irregular, unlike employees. And you quickly realize that the contracts you sign with your clients have a direct impact on your remuneration. It is the reason why the negotiation in your sales process is a fundamental element for the proper functioning of your activity and your business. In B2B, there are almost no rules except the law of supply and demand, the monetary value of your product or service is equal to your ability to negotiate. It is this last point that we would like to address today to give you the keys to a successful negotiation. We are not going to give you FBI-type techniques, etc. (see Christopher Voss's book, Never split the difference) here, but rather simple tips to gradually improve your confidence and get the best deals.

First of all, it is necessary to situate the context, are you a supplier or a customer of the service. Track users can use their CRM in both scenarios thanks to the activities

As a Supplier

As the supplier of the service or product, you are the seller. Your objective here is to sell at the highest price, meaning with the best margin. Beyond the quality of the product and the arguments that you would give to the customer, the first step is to know as much as possible about the context of the customer:

  • Current suffering without having your product
  • Budget that the client is able to pay (here the idea is to find out what the customer has been able to pay in the past for similar services or products)

The more contextual information you have upstream, the more you will be able to offer and negotiate at the fairest price. During the negotiation phase itself, the idea is to play on the levers, show the customer what he has to gain with your offer and to lose by not taking it.

PS: note all interactions with your customers during the negotiation phase in Track. All the members of your team will know much as you on the context of the customer.

As a Customer

As a customer, when you are the buyer, the main negotiating lever is competition. Thanks to this, you will first be able to know all the offers on the market both in terms of quality, capabilities and in terms of price. Here, the idea will be to ask the supplier you want to work with to match the cheaper offers of competitors who offer the same product or service.

Same here, the idea will be to keep track of all these exchanges in the Track app by contact thanks to the activities

To summarize

As a seller:

  • We need to kearn as much as possible about the client's context in termes of purchasing capacity
  • We use levers such as the benefits of the product/service

As a buyer:

  • Leverage competition

Your network is your net worth

· 3 min read

Your network is your net worth

Your network is your net worth

As freelancers or entrepreneurs, « networking should be the first thing to do to grow your business”

Your network will help you by:

  • Assessing your products or services
  • Connecting you with professionals contacts
  • Introducing your company
  • Making you feel less alone

Why build a network?

Have you ever noticed that the best opportunities are always invite-only and never advertised?

Have you ever noticed that the best job offers, apartment listings and other good deals in general are always provided by "friends".

It’s how the world still works for the most part.

And the business world is no exception. If you are looking for the best developer, the best graphic designer, the best accountant, the best supplier you need a network.

Your network will introduce you to the best contact.

In addition, to be in contact with professional contacts who will develop your activity, networking also allows you to meet other entrepreneurs or business creators like you. What to discuss on the tips and tricks discovered during your entrepreneurial adventure or to share your joys and your sorrows.

If there's one thing I've learned since becoming independent, it's that the return on investment in relationships is endless.

How to grow your network?

First, build the foundations of your network

Start by building the foundations of your network by relying on those around you: friends, family, colleagues, school friends... Do not hesitate to contact them and offer them a coffee or a drink to explain them your project.

At best they will give you advice, or even introduce you to a new circle, at worst they will listen to you attentively and will be a pillar of stability in your entrepreneurial adventure.

Import your contacts into your Track database to start feeding your environment.

This first setp will let you to prepare yourself before starting networking.

The best way to have networking is to go to the places where you can find people like you.

For example, if a garderner wishes to develop his or her network, he/she will be more likely to find contacts in a show dedicated to gardening rather than in a show dedicated to the automobile.

Note that there are not only shows to meet people. Ask your city hall or the services in your region, the goal of many local associations is to put entrepreneurs in touch with each other.

How to take care of your newtorK?

Once your network is established, it must be maintained. I like to imagine it like a chimney fire, if you don't give it wood to burn, the fire goes out. It's the same with your relationships.

Call them, send them messages, offer them lunches/dinners, and above all return the favour.

A network that works is a network where you get involved, otherwise it dies.

What kind of jobs can benefit from a CRM like Track

· 5 min read
CRM for any kind of jobs

A CRM for freelancers

Track perfectly meets the needs of a CRM for freelancers, whatever your job:

  • Freelancers in Information Technology (IT) whether in the role of consultant, project manager, developer, architect...
  • Freelancers in design: UI/UX designer, illustrators, 2D/3D graphic designers
  • Freelaners in content management: community managers, copywriters, webmasters...

Your clients ask you for by-day or fixed-price contracts. You need to track your customer requests in an easy-to-use tool. You are solicited by email, by phone but you have very little time to log and take note of your customer requests. Track is made for you.

A CRM for personal services professions

Personal services, whether self-employed or small businesses, are not exempt from the need for a customers management tool. There are many jobs that need a CRM application like Track:

  • Cleaning and ironing lady/man
  • Childminder
  • Hairdresser at home
  • ... All jobs that initially find their clients on jobbing platforms can switch to a CRM like Track once their clientele has been established.

A CRM for coaches

Professional coaches, whatever their specialty, must make the search of new clients and the follow-up of existing ones a priority. Coaches mainly provide services by the hour and must have enough qualified clients. The different types of coaches who can benefit from a mobile app like Track to manage their clients are:

  • Sports coaches (physical preparation, weight loss, freelance at-gym coach, running coach, boxing coach, etc.)
  • Personal development coaches (NLP, hypnosis, self-help, etc.)
  • The Agile coaches (who can be considered in the IT professions above)

A CRM for beauty professions

Aesthetics professionals are increasingly independent and use platforms to find their clients. These professions are:

  • Eyebrow beautician
  • Beautician manicure / pedicure
  • Hairdresser at home

Once their clientele is established, these businesses can follow up on their customers with platforms like Track. If their activity were to develop with new partners or employees, the sharing functionality of the Track database will allow all employees to share a common synced database of customers and services/product list.

A CRM for recruiters

Recruiters do not sell products or services. However, the sourcing (the search) of candidates can be similar to commercial prospecting. Recruiters are looking for a person at a given price (salary). The Track application can be used for this purpose without any problem. The professions concerned are:

  • Freelance recruiter
  • Head hunter
  • Recruiter in agency
  • Business manager/developper in a services agency

A CRM for real estate businesses

Real estate agents, whether in the search for properties or potential buyers, must organize themselves as well as possible so as not to miss any deal. This is the goal of Track, which is perfectly suited to the profession of real estate agents in their prospecting activity. Real estate industry jobs that can benefit from Track are:

  • Independent real estate agents
  • Independent real estate agents but part of a network
  • Goods dealers

A CRM for construction jobs

The construction jobs are not immune to the gig economy: new workers become freelancers and build up their client base, regular or not.

The concerned professions are:

  • House painters
  • Carpenters
  • Plumbers
  • Electricians
  • Architects
  • Interior designers
  • Kitchen designers

The Product functionalities of Track will make it possible to establish a catalog of products and services that the craftsperson can offer to his customers.

A CRM for investors

Investors (business angels, etc.) are also one of the professions that need a CRM. Between solicitations by email, phone or over a coffee, it is important to miss no deal and to have a deal flow always filled with qualitative opportunities. An application like Track perfectly meets this need. Keeping a list of contacts and interesting projects in terms of investment is essential. They will be able to use the attribution and deal tracking functionalities according to their probability of conversion.

A CRM for sales reps, VDIs, etc.

Sales representative, door-to-door sales, etc. are the salespeople par excellence. Due to their independence, they may lack specific tools for finding clients. These are the concerned professions:

  • Sales reprensentative
  • Door-to-door salesperson
  • Buyer-reseller, etc.

Everyone can rely on an easy-to-use CRM mobile app like Track to keep track of their business. The reports provided on Track app will allow them to follow their progress towards their turnover objectives.

A CRM for event providers

Events is a sector with a lot of subcontractors and freelancers. For corporate event, associations events, festivals or simply weddings, it is essential to follow-up on customer requests over time. Especially since the sales cycle is very long on these type of jobs. If you are part of this list of professions, Track can be very useful to you:

  • Caterer
  • Photographer
  • Videographer
  • Decorator
  • Florist
  • Rental of audio-video equipment
  • Car rental

Tracking of interactions by customer as well as monitoring of the deals pipeline will allow them to monitor their workload and activity.